Technician Help Center

Yes, We provides convenient mobile and on-site repair services for various devices, including smartphones, tablets, and laptops. Our skilled technicians can come directly to your home or office to fix your devices, allowing you to avoid the hassle of traveling to a repair shop. This service is designed to offer maximum convenience and minimal disruption to your day-to-day activities. Simply schedule an appointment through our website or call our customer service team, and we will arrange a visit at a time that suits you best.

Whether it's worth repairing an old mobile phone depends on the extent of the damage and the cost of repair compared to the value of the phone. It's advisable to get a repair estimate and consider the overall condition of the phone before making a decision.

The cost of repairing a cracked phone screen can vary depending on the make and model of the phone. On average, it can range from 4500 Kes onwards.

The repair time for a mobile phone can vary based on the extent of the damage and the availability of parts. In general, simple repairs like screen replacements can be done within a few hours, while more complex issues may take a few days.

If your phone won't turn on, try charging it with a different charger and cable, perform a forced restart (if applicable), or seek assistance from a professional repair service to diagnose and fix the issue.

Many reputable repair shops offer warranties on their services and parts used for repairs. It's essential to inquire about the warranty terms before proceeding with the repair. Each spare part have it's given warranty period. Clarify the duration with the technician on site before fixing.

While some minor repairs like replacing a screen protector can be done at home, complex repairs involving internal components are best left to professionals to avoid causing further damage to the phone.

Water-damaged phones can sometimes be repaired, but it depends on the severity of the damage. It's essential to power off the phone immediately, remove the battery (if possible), and seek professional help to increase the chances of successful repair.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.